Warranty

At Ignitible.co, we stand behind the quality of our products and are committed to providing our customers with the best possible experience. That's why we offer a comprehensive warranty on all of our Fire Starter Necklaces.

All SurvivalFire Necklaces are covered by a 5 year warranty from the date of purchase, against defects in materials or workmanship. If your necklace is found to be defective, we will repair or replace it free of charge during the warranty period.

This warranty does not cover normal wear and tear, misuse or accidental damage to the necklace. If you believe your necklace is defective and is still covered under the warranty, please contact our customer service team and provide us with a detailed description of the problem. We will require a proof of purchase as well.

We will then provide you with instructions on how to send your necklace back to us for inspection. We will repair or replace the necklace at our discretion and return it to you as soon as possible.

We want you to have a great experience with our SurvivalFire Necklace, so please don't hesitate to reach out to us if you have any issues. Our customer service team is always happy to help.